Your Customers Are Already on WhatsApp. Now You Answer in Seconds.

An AI chatbot on a dedicated WhatsApp Business number and your website that answers the questions you get every day, takes bookings and orders, and routes anything it shouldn't handle to the right person on your team — with the full conversation attached.

Pre-built AI Automation · Live in about 1 month. Every message answered, day or night.

In a complimentary 60-minute consultation, you'll get:

  • The questions your team answers over and over on WhatsApp today
  • What the bot may do on its own, and what always goes to a person
  • Who on your team receives which conversations
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AI WhatsApp chatbot answering a customer, taking a booking, and handing a complex question to a team member
This is a packaged product, not a custom project

PRE-BUILT AI AUTOMATION

A fixed-scope automation we have built and tested. We connect it to your systems, configure it to your rules, and switch it on — in about a month.

✓ Fixed scope, fixed price✓ Live in about 1 month✓ Ready to deploy today

Answers, Bookings and Hand-offs — On the Channel Singapore Uses

Eight in ten Singaporeans use WhatsApp every month, and two thirds prefer it for contacting a business. That means your customers' questions land on one phone, get answered when someone is free, and get lost when they are not.

This is one pre-built automation with a fixed scope — it handles the routine conversations and hands the rest to your team, so nothing waits and nothing is missed:

How the WhatsApp chatbot works: messages from WhatsApp and the website are answered from your own information, bookings are made, and anything else is routed to the right person with the conversation attached
✓
WhatsApp + website chat

One assistant on a dedicated WhatsApp Business number and a chat widget on your website, with the same knowledge and rules.

✓
Answers from your own information

Prices, opening hours, services, policies and FAQs — answered only from what you provide, in English and Chinese.

✓
Bookings and orders

Takes appointments, reservations or simple orders and confirms them into your calendar or booking tool.

✓
Routing to the right person

Recognises sales, support, complaints or anything sensitive and hands it to the right team member with the conversation history.

✓
Inbox and records

Every conversation lands in a shared inbox and, if you have one, your CRM — so your team can see and take over at any time.

What the WhatsApp Chatbot Delivers

The change is visible in the first week — customers get answers at 9 pm, and your team starts the day with a handful of real conversations instead of forty unread chats.

Seconds
First Reply, 24/7

Every message gets an immediate, accurate first response — including evenings, weekends and public holidays.

70%+
Handled Without Staff

Typical share of routine enquiries — hours, prices, availability, status — resolved with no one on your team involved.

0
Chats Lost on One Phone

Conversations live in a shared inbox and your CRM, not on whoever's handset happens to hold the number.

Right
Person, First Time

Sales, support and complaints reach the right team member with context — no forwarding, no 'let me check who handles that'.

The bot takes the repetitive conversations; your people take the ones that need judgement, and they arrive with the history attached. Customers stop waiting, and your team stops living on WhatsApp.

See It Answer Your FAQsComplimentary 60-minute consultation. No commitment required.

Deployed Within 1 Month

1

Scoping (Week 1)

Collect the questions you actually get, agree what the bot may handle alone, and map who receives what.

2

Set-up (Week 2)

Register the dedicated WhatsApp Business number, load your information, connect the website widget, calendar and inbox.

3

Testing (Week 3)

Your team throws real questions at it, we tune the answers and the hand-off rules, and set the tone of voice.

4

Go Live (Week 4)

Publish the number and widget, brief the team on the shared inbox, and review the first week's conversations together.

Ready to answer every WhatsApp message in seconds?

Book a complimentary consultation and watch the chatbot answer your own top ten customer questions.

Book Free Consultation

Three Ways to Work With Us

Start with a fixed, ready-to-deploy automation — and grow into a fully custom build only if you need to.

📦

Pre-Built AI Automation

A fixed, ready-to-deploy automation — exactly what's described on this page. Live in about a month.

📊

+ Live Dashboard

Add a real-time dashboard to track and report what the automation is doing. An optional add-on.

🛠

Customized Agent

Need it tailored to your systems, or a workflow beyond this scope? We build a custom AI agent, priced to your project.

Book a Free Consultation

Frequently Asked Questions

A dedicated WhatsApp Business number, a website chat widget, answers from your own information in English and Chinese, bookings or simple orders into your calendar or booking tool, routing to the right team member with the conversation history, and a shared inbox. It's a fixed scope — payments, multi-branch routing, deep CRM workflows or voice calls fall under a Customized Agent build.
No — the pre-built version runs on a new, dedicated WhatsApp Business number that we set up for you. This is deliberate: Meta's platform requires a number that is not in use on the regular WhatsApp Business app, and moving your existing number is a one-way migration that permanently disables it on the app your team uses today. If you want the chatbot on your existing number, we can do it, but it is scoped and priced as a customised build, because it involves migrating the number, its verification, and how your team's current chats are handled.
It hands over. Complaints, pricing negotiations, anything sensitive, or any question outside the information you gave it goes to the right person on your team, with the full conversation attached, and the customer is told a person is taking over. The bot never guesses.
Meta charges per conversation on the Business Platform; most Singapore SMEs spend around S$50–200 a month on messages. Note that from 1 October 2026 Meta also charges for service replies that were previously free within 24 hours. We show you the expected running cost at scoping, and it is billed to you directly, not marked up.
Yes. It answers in English or Chinese depending on how the customer writes, and we set the tone with you during testing — formal, friendly, or however your brand speaks.
No. The bot only needs your prices, services, hours and FAQs, which we collect with you in the scoping week — most businesses have these in a mix of documents, a website and someone's head. If you want it to answer from live data, such as stock or booking availability, our pre-built Data Pipeline Automation keeps that feed clean and current, and for deeper gaps our data engineering services get the foundation ready first.
Voice calls, payments inside the chat, multi-branch or multi-brand routing, or workflows deep inside your CRM or ERP are handled as a Customized Agent, priced to your project scope.

Ready to explore how AI fits your business?

In a complimentary 60-minute consultation, you'll get top AI use cases, clarity on where to start, and a practical next step.

Book Free Consultation