Max, the AI Outbound Sales Agent: Every Follow-up Tracked Until It Is Done.

Max works alongside your salespeople after the conversation ends. It turns call notes into next steps and follow-up tasks, drafts WhatsApp follow-ups, broadcast messages to consented contacts and email follow-ups (for example through Apollo sequences), checks the Singapore Do Not Call (DNC) Registry before any WhatsApp or phone marketing message, and tracks every follow-up date until it is done. A person approves every send.

Pre-built AI Automation · Live in about 1 month. Outbound follow-ups drafted by Max and approved by your team.

In a complimentary 30-minute consultation, you'll get:

  • How your salespeople record call notes and next steps today
  • Which contacts have agreed to hear from you on WhatsApp or email, and where that consent is recorded
  • Who approves follow-ups and broadcasts before they go out
Let's talk
Example of Max's activity log (illustrative, not real data)
This is a packaged product, not a custom project

PRE-BUILT AI AUTOMATION

A fixed-scope automation we have built and tested. We connect it to your systems, configure it to your rules, and switch it on — in about a month.

✓ Fixed scope, fixed price✓ Live in about 1 month✓ Ready to deploy today

Outbound Follow-ups, Drafted by Max, Approved by Your Team

Many opportunities go quiet in the gap after the meeting: the follow-up that slips a week, the promised proposal nobody sends, the contact who never hears about the new offer. Max closes that gap without taking any decision away from your salespeople.

This is one pre-built automation with a fixed scope. It is the outbound partner to the inbound AI Omnichannel Sales Agent: one answers the people who contact you, the other helps your team follow up with the people you have already spoken to.

✓
Call notes into next steps

Type or paste your notes after a call, and Max turns them into clear next steps and follow-up tasks, each with an owner and a due date.

✓
WhatsApp follow-ups

Personal WhatsApp follow-ups drafted from the conversation, sent through the official WhatsApp Business Platform with Meta-approved message templates.

✓
Broadcasts to consented contacts only

WhatsApp broadcast messages drafted for contacts who have opted in to hear from you. Anyone without recorded consent is left out.

✓
Email follow-ups

Follow-up emails drafted in your tone of voice, sent from your own mailbox or through Apollo sequences.

✓
Do Not Call Registry check

Before any WhatsApp or phone marketing message to a Singapore number, Max checks the number against the DNC Registry and holds back registered numbers unless clear consent is on file.

✓
Every follow-up date tracked

Each next step has a date and stays on the list until it is marked done, with a reminder when it is due or overdue.

✓
Human approval on every send

Max drafts; a person reviews, edits and approves. Nothing is sent on its own, and every approval is recorded in an audit trail.

See it working

Start with a quick win, then grow

Start with a quick win: one pre-built automation, live in about a month. When you are ready for more, we grow it into a customised digital transformation project solution package, scoped to your processes and your data.

Complimentary 30-minute call, booked on Cal.com. No commitment required.

Inbound + outbound

Two agents, both sides of the pipeline

The AI Omnichannel Sales Agent is your inbound sales representative: it answers and qualifies people who contact you, 24/7, and captures them into your CRM. Max is outbound: it picks up from your CRM and your call notes and helps your team follow up. Start with either one, or run them together.

See the inbound AI Omnichannel Sales Agent →

What Max Is Designed to Do

These are design rules, not promised results: they describe how Max behaves on every follow-up.

0
Sends Without Approval

Every WhatsApp message, broadcast and email waits for a person on your team to approve it.

Every
Follow-up Date Tracked

Each next step has an owner and a date, and stays on the list until it is done.

DNC
Checked Before Marketing

Singapore numbers are checked against the Do Not Call Registry before any WhatsApp or phone marketing message.

1
List of Next Steps

Call notes become one clear list of tasks and draft messages, instead of notes scattered across notebooks and phones.

Max does the remembering and the first drafts; your salespeople keep the relationships and the decisions. Pair Max with the inbound AI Omnichannel Sales Agent and both sides of the pipeline are covered: inbound enquiries answered and qualified 24/7, outbound follow-ups drafted, approved and tracked.

See Max Draft Your Follow-upsComplimentary 30-minute consultation. No commitment required.

Deployed Within 1 Month

1

Scoping (Week 1)

Map how call notes, contacts and consent are recorded today, agree your follow-up rhythm, and decide who approves what.

2

Set-up (Week 2)

Connect your CRM, your mailbox or Apollo, the WhatsApp Business Platform and the DNC Registry check, and load your message templates and tone of voice.

3

Testing (Week 3)

Run real call notes through Max, review the drafts and tasks with your team, and tune the wording, reminders and approval steps.

4

Go Live (Week 4)

Switch Max on for your sales team, walk them through approvals, and review the first week's follow-ups together.

Ready to stop losing deals to forgotten follow-ups?

Book a complimentary consultation and see Max turn one of your own call notes into next steps and draft follow-ups.

Let's talk

Three Ways to Work With Us

Start with a fixed, ready-to-deploy automation — and grow into a fully custom build only if you need to.

📦

Pre-Built AI Automation

A fixed, ready-to-deploy automation — exactly what's described on this page. Live in about a month.

📊

+ Live Dashboard

Add a real-time dashboard to track and report what the automation is doing. An optional add-on.

🛠

Customized Agent

Need it tailored to your systems, or a workflow beyond this scope? We build a custom AI agent, priced to your project.

Let's talk

Frequently Asked Questions

Call notes turned into next steps and follow-up tasks; WhatsApp follow-ups and broadcast messages to consented contacts; email follow-ups from your own mailbox or through Apollo sequences; a Singapore Do Not Call (DNC) Registry check before any WhatsApp or phone marketing message; every follow-up date tracked until it is done; and human approval on every send, with an audit trail. It's a fixed scope — voice calls, multi-team routing or workflows deep inside your CRM or ERP fall under a Customized Agent build.
No. Max drafts every WhatsApp message, broadcast and email, and a person on your team reviews, edits and approves it before it is sent. Every approval is recorded, so you can always see who sent what, and when.
Singapore's PDPA restricts marketing messages to numbers on the Do Not Call Registry unless the person has given clear and unambiguous consent. Before any WhatsApp or phone marketing message to a Singapore number, Max checks the number against the DNC Registry using your organisation's own DNC account, holds back registered numbers that have no consent on file, and keeps a record of each check. It is a safeguard built into the workflow, not legal advice.
Only contacts who have opted in to hear from you on WhatsApp, as Meta's WhatsApp Business policy requires. Max uses the consent recorded in your CRM, leaves out anyone without it, and every broadcast uses a message template approved by Meta. Max does not send cold messages to purchased lists.
Yes. Max can draft follow-up emails for your own mailbox, or prepare the steps of an Apollo sequence for a person to review and approve. If you use a different sales engagement tool, we confirm the connection at scoping.
They are designed as a pair. The AI Omnichannel Sales Agent is inbound: it answers and qualifies people who contact you on WhatsApp, website chat, email, Messenger and Instagram, and captures them into your CRM. Max is outbound: it picks up from your CRM and your call notes and helps your team follow up. You can start with either one.
Not in the pre-built scope. Max works from typed call notes and drafts text messages and emails for a person to approve. Transcribing call recordings or voice notes can be added as a customisation for your business, scoped and priced with you.
Usually not, and that is by design. Pre-built automations are priced to be affordable without a grant and go live in about a month. Grants like the EDGE Grant and IMDA programmes fund customised projects with consultancy, scoping and documentation, and they take weeks to approve. If you want grant funding, we scope your need as a Customized Agent project instead, which is grant-eligible, and we prepare the paperwork with you. Many clients start with a pre-built automation now and use a grant for the larger project that follows.

Ready to explore how AI fits your business?

In a complimentary 30-minute consultation, you'll get top AI use cases, clarity on where to start, and a practical next step.

Let's talk