Case studies

Problems Solved, Solutions Delivered

What we have designed and built: the problem, and the solution we delivered.

01 · Agentic AI · Manufacturing

Two AI agents for an electronics manufacturer

Problem

Design knowledge was scattered across systems, slowing R&D, and routine repair-booking questions were answered by hand.

Solution delivered

We designed two governed AI agents: a product-design agent that searches design and repair records, and a help-desk agent connected to the CRM, each with human sign-off and a staged rollout.

02 · GenAI · IT services

An affordable model for a booking agent

Problem

A high-volume repair-booking agent needed a language model that stays affordable at scale.

Solution delivered

We compared six leading AI models on real customer questions at scale and picked the one that keeps the agent fast and affordable.

03 · AI governance · Customer service

A safe launch plan for a customer-facing AI agent

Problem

A help-desk agent connected to the CRM had to go live safely under Singapore, EU and US rules.

Solution delivered

We put security controls, a governance plan aligned to the EU AI Act, PDPA, GDPR and ISO/IEC 42001, a kill switch and audit logs in place before go-live.

04 · Machine learning · Finance

Predicting loan defaults

Problem

A lender needed to spot which loans were likely to default, from imbalanced historical data.

Solution delivered

We cleaned and rebalanced the lending data, engineered the key risk features and built a machine-learning model that flags likely defaults.

05 · Personalisation · Retail

Book recommendations that reduce churn

Problem

A subscription book-rental business was losing customers who could not find books they liked.

Solution delivered

We built a recommendation engine that suggests books each customer is likely to enjoy, based on what similar readers chose.

06 · Consulting · Public sector

Faster river health monitoring

Problem

Monitoring a deteriorating river was manual and too slow to guide decisions.

Solution delivered

We mapped the causes and designed an automated drone and AI-camera monitoring and reporting system, with a business case and roadmap.

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